pursefactory web store FAQ section

For USA all shipping is included in prices. If you live in Alaska or Hawaii or out of the USA, please contact us so we can include your country in our shipping zone. Alaska $25.00 Hawaii $25.00 Canada $40.00 England $60.00

Yes you can, and the best of all you can get started right away. Just send me an e-mail and I can get you started quickly. You will have a great income as well.

Once I place your orders with the main company, your items will be mailed out to me within 48 hours. Once I receive your items, about 7 days or faster, I inspect and ship your items out to you by First Class, or Priority Mail. All products you purchased should arrive with 14 to 21 days days, which is average for these products, unless items are backordered. If it will take a bit longer, I will notify you of the delay. Sometimes a delay will happen when the main companies are re-stocking or there is a large damand for a product, which is more of the case.

Many of our jewelry is manufactured just for you. Generally genuine diamonds are H-I color, SI clarity except for promotional materials (less expensive items) in which case they are promotional grade and that means they are not rated. Jewerly can take as long as 2 to 3 weeks for delivery due to custom making, but you will be happy with the final product. Most jewerly will arrive with in 15 days. Certain jewelery will state as to if there will be a waiting due to customing making which normally can take up to 22 to 30 days to complete. The results are beautiful.

If an item you purchased from us is out of stock, we will issue you a complete refund ASAP, and also send you by e-mail and 10% off raincheck on your next purchase. We will notify you once the item is re-stocked and you can use your raincheck to re-purchase your item.

If your items is damaged during shipping, you need to return it back to us within 14 days. We give you enough time to return it, not like most companies do. Before mailing your item back to us, you will need to send us, items you purchased, and attach at return number to the package, so we know when to expect it. Please send all items back in the original condition and packing. Make-up once opened and used can not be returned due to health reasons. Shoes, once worn can not be returned. If jewelry is custom made for you, it can not be returned.

EDT stands for Eau De Toilette. Eau de toilettes have a softer fragrance.

EDC stands for Eau De Cologne. Eau de colognes have a softer fragrance. An EDC has the same level of fragrance as an EDT.

EDP stands for Eau De Parfum. Eau de parfums has a more concentrated fragrance.

Due to Health reasons, we cannot accept returns or issue refunds for skin care products. Selections should be made with care.

A 20% restocking fee will be charged if the bottle or product packaging has been opened. Unopened packages can be returned for a full refund. Monies will be refunded once we confirm receipt.

Return authorization is required. Email us at thepursefactory@sbcglobal.net. We can only refund shipping costs and void the restocking charges if the return is a result of our error. Returns must be shipped directly to the, The Purse factory, PO. Box 1682, Bethel Island, Ca. 94511 via a preapproved shipper. Please include the following information with your return: Full name Street Address City State Zip Code Country Phone Number E-mail Address Original order confirmation no. or invoice no. Return authorization code Reason for return

Keep your fragrance in a cool, dry area, and away from sunlight. Always cap or close your fragrance bottle tightly after each use to ensure a long life.